Our Company's quality policy conforms to the management system standard ISO 9001-2008 and to all the national and international applicable standards.
SCS Quality Policy
It is the Company's policy to achieve continuous improvement of quality by setting measurable goals.
SCS is committed to supplying products and services that fulfil our customers' stated requirements and expectations.
Our Quality Management System is commitment to quality that is made by ALL company employees and as such is an integral part of their responsibilities.
Quality Objectives
To enhance the company's ability to consistently meet our customer's needs, by improving organizational and team effectiveness. Competent and dedicated employees are the cornerstone for achieving and maintaining a quality-oriented organization. Such workers will be recognized and rewarded accordingly.
To realize our quality policy, daily improvements will be coupled with individual and team innovations in the following areas:
Continuous Improvement & Learning
Improvement and learning are an integral part of SCS, such that each employee seeks to eliminate problems at the source and identifies opportunities for improvement.
Customer Driven Quality
Quality is judged by the customer. The quality process must lead to services that contribute value and lead to customer satisfaction through capturing and implementing customer feedback on a regular basis.
Product Conformance & Deliverables
The Company's activities in all areas stress non-conformity prevention, with an emphasis of building quality into our products and services that are delivered as per plan.
Quality Product and Services
SCS’s quality process shall lead to products and services that contribute value, aim at zero defect and lead to customer delight.
Timely support to Customer & Customer complaints reduction
We meet customer expectations by understanding the business needs of customers through
Anticipating and working towards the future needs of customers.
Constantly improving and preventing errors from occurring.